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‘Total Recall’ China-style

Posted: Wednesday, June 27, 2007 11:49 AM
Filed Under:

During my latest assignment in China, recalls have been all the news.

First there was the pet food, then the toothpaste, then Thomas the Tank Engine, and now tires.

All of these items have mostly low manufacturing costs and literally hit home because they are daily consumer products. The recalls have filled U.S. papers with views of China as a negligent factory floor and only helped fuel pre-existing fears of Chinese exports.

But as all is fair in love, war, and trade relations  – there are now reports in Chinese papers of U.S. fruit products that have been halted at Chinese ports and a couple weeks ago there were concerns about a shipment of U.S. pistachio nuts. 

Marketplace fuels issues
Of course, there are many who would argue that the United States does bear some responsibility for the situation here.

"Sixty percent of all China's exports come from foreign-invested companies, so it's not as though China, by itself, is pumping out all of this," said Andrew Browne of Brunswick Consultancy in an interview for NBC Nightly News.

Browne pointed out that market forces – often from the U.S. – are a lot of what drives the cost-cutting that leads to dangerous products. "The relentless pressure on Chinese factories to bring down costs, to shave pennies off of each product that they sell... that in part is driven by American-end users, by the Wal-Mart’s of this world who keep pushing the cost of the price down to factories in China, but also driven by the higher costs of industrial inputs into the factories."

Not any easier on the China side
I can imagine the hesitations of thousands of American consumers who love Thomas and Friends train sets or their pets for that matter. But grocery shopping in China can feel a bit more hazardous, too.

Just the other week a local baker of German bread was reported to be using toxic substances with the wheat in his bread. According to reports "they soaked their uncooked bread in water mixed with sodium hydroxide in order to give them better color at a reduced cost." 

An hour and a half later I ran smack into a number of bread products for sale at my local grocery store here – clearly the owners of the store hadn't seen the small blurb I read in the English language Beijing Daily. 

I put on my regulator hat and felt obligated to warn people reaching for the bread.

But it shouldn't be just me running around notifying people in the aisles! For this and for the larger recalls regulation needs be seriously strengthened. Laws need to be enforced and not in haphazard way.

Global issue
The former head of the Chinese equivalent of the FDA recently got sentenced to death for widespread corruption in his department presumably causing the lax practices in the food and drug industry. Certainly that sentence sends a message, but will it be a deterrent?

It’s not one country against the other – it’s the global consumers’ problem because if China regulators are successful, low-quality factories can always find another place of operation in some other country.

At the very least, the recent rash of recalls will focus people's attention enough to notice that quality and regulation matters in any country. The next time I go to the grocery store, I won’t have to case the joint first. It’s not something you really want to have to think about when brushing your teeth or playing a game of choo choo with your child.

See more about how China is addressing the consumer recall issue on NBC Nightly News with Brian Williams tonight.

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Comments

Life in China is very cheap.  That is their biggest export.
these are the types of jobs we are loosing because of NAFTA & other free trade agreements and China could care less about quality control.
Wow! No comments?? No suprise. That's how our society is unfortunatly. I bet everyone is posting comments about Paris Hilton's release. Who cares about our own health and safety? It's only a Global Issue!
Marisa is obviously a left leaning liberal who has become a talking head and mouth piece for the commies of Red China. It is true the US corportation bear much responsiblility for the lack of quality control of the products being produced and consumed primarily by the American public. To say the Chinese are not greedy, self-serving, myopic cheats and liars is to allow politcal correctness to trump the truth. The Chinese have been in the business of doing whatever it takes to make an an additional profit, no matter how small or how great the consequences. They sell trash for cash. For the Chinese there is no customer service or satisfaction or concern about customer relationships. They will hammer a price to the point the vendor can make no money and then they will take whatever leverage they can to make the vendor go broke.
The Chinese Red Commies are intent upon world domination. Anyone who disagrees with this is just plain ignorant. We think we can modify their goals of conquest and expansionism through trade. We cannot.
Those who appease the dragons of the middle kingdom are doomed.
These are the "Cowboy Days" for China - double digit growth, limited regulation, opportunities abounding.  With a casual attitude toward ethics and responsibility and a government unprepared to regulate consumer safety, Chinese manufacturers are in a position to cause large scale catastrophic damage like we saw with the pet food contamination scandal.

Virtually all Chinese rivers ooze from shore to shore with black pollution sludge.  Lakes and resevoirs are literally cesspools for polluted filthy run-off.  This is the water that is used for food production and food preparation.  Add to this the fact that Chinese manufacturers are willing to adultrate food to toxic levels in order to sneak some addtional profits and government fod-safety regulators willing to look the other way "for a price" and you have a combination for dangerously unhealthy food products coming from China.

Why in the world anyone would eat food produced in a country that does not even have drinkable water is beyond comprehension.  

Wear Chinese shoes on your feet if you want to save money, but please be more careful about the things you put in your mouth.

this is just another example why this sytem does not work & will never work. have China make everything & enslave their people (since there are so many to enslave & will work for peanuts). Why do you think Walmart is gigantic? This country is foolish to shop there & purchase anything from them! the Waltons are getting wealthier & so is the Government of China (not the people of China). so I say: keep buying garbage made in China, and soon enough 'ol red, white & blue will soon be 'China's'. Why is Ford laying off hundreds of thousands, GM also laying off hundreds of thousands? the ignorance is this country is unbelievable? Buy American!
wake up America!
STOP BUYING 'MADE IN CHINA"
You cannot blame the US or any customer of China for the problems seen here.  Keep the blame with those making the decisions to break rules in order to save a few pennies. If you can't make a good profit off products built in China you don't belong in bussiness.
Death penalty for widespread corruption.  Life is good here in the United States.  We only send people to white collar jail.  Just hope the Chinese are not in charge of discipline when globalization is complete.
We need to fire all the politians they get compfortable and forget the good ole US of A.
Its called dont rock the boat. Put them on Soc Sec and no special interest groups allowed.
This stuff wouldnt be happening if there were honest politicains in office with out the go as usual attitude.
It's too bad that we still continue to shop at the "Walmart's" of the world, always looking to save money. The lower cost needs to come from somewhere and it starts with production cost.  Now they need to be held just as responsible for importing and selling the product as the overseas facilities that produce it. Look at the outsourcing of customer service jobs to the Middle East! Corporations trying to cut costs at the expense of the consumer. We complain about it but are we really trying to do anything about it??
Hundreds of products made US companies are recalled every year. Why does't the US media make a big deal out of those? Didn't a company from SC recall pet food that killed dozens of pets last year. People didn't get crazy about that. Typical American double standard.
Obviously the individuals commenting have never been to China.  I spent the last two years in China and set up factories there.  These isolated instances do not reflect the overall state of China.  Kind of like saying all US companies are just like Enron.
Monopolies...Monopolies...I absolutely hate the service at Wal-Mart and had always blamed it on the location of the store, the poor management, etc. until a worker at a video store pointed out to me that Wal-Mart workers are actually overworked and unhappy.  THIS made sense.  If customer service is any reflection of what corporations do to their employees, then their "bargaining power" must be inhumane.  I suppose now with Global marketing the quality will go down on everything so that America "balances out with even third-world countries".  Who are we to demand quality for our almighty dollar, anyhow?  Right?  Global setbacks in philosophy and ethics may be dangerous, but if you've worked for a competitive "Global Marketing" corporation, then you have adjusted to this fact years ago when they began DOWNSIZING.
China scares me more than anything else on all levels. They could care less about food safety, product safety -- they don't care about their own people so why are we (US government and citizens)so naive to think they would about the rest of the world. They will also not get sued by any of us. Nor can we sue the business that imports this junk, it's too hard to get through the red tape. They have slave labor and corruption galore but that's what Americans are expected to compete against with our manufacturing and food processing.
I have a great idea -- why don't we have a separate group of inspectors to check products for those rich Americans who can afford it. That way those who fall in the "have" category can continue to reap the benefits of a global economy and the "have nots" can continue to get shafted. Oh, that would me -- what's left of the middle class.
We are such fools and we still let the politicians and business run over us like a mac truck.
PS: I'll talk about anything but P.Hilton and A. Coulter.
WE BETTER START LEARNING TO SPEAK CHINESE, BECAUSE THEY WILL BE THE CONTROLLING WORLD POWER, AS THE USA IS TODAY, IN ABOUT 20 TO 30 YEARS.  THEY ALREADY OWN QUITE A HUGE SUM OF OUR NATIONAL DEBT. THEY OWN AND CONTROL THE PANAMA CANAL, AND IT SEEMS THAT EVERY ITEM I GO AND BUY IS MADE IN COMMUNIST CHINA. FROM CAR PARTS TO TOOTHPASTE, TO EVERY TYPE OF WAR FARE, INCLUDING NUCLEAR WEAPONS AND STAR WARS TYPE OF WEAPONS, AND WE AND THE ENTIRE WORLD ARE HELPING THE COMMUNIST CHINA BUILD AND BUILD AND BUILD, THAT IS JUST THE TIP OF THE ICEBERG, AND ON AND ON. WE ARE SUPPLYING THE CHINESE WITH THE ALL TYPES OF FACTORIES AND TRAINING THEIR ENTIRE WORK FORCE TO BUILD ANYTHING AND TO TAKE OVER THE WORLD. ONE DAY SOON THEY WILL CALL ON THEIR CHIPS, AND WE AND THE WORLD WILL NOT KNOW WHAT TO DO, BUT LET THEM TAKE OVER. SO HELP US GOD, UNDER COMMUNIST CHINESE RULE.
I guess we almost deserve what we get since we have allowed the politicians and Special Interest to control our lives. I say we eat the Rich and dump the incumbents in all parties this fall. We are allowing the Zetas to control the border with Mexico and have passed laws to make all of North and Central America one place eventually. America as beautiful as you are your people have sat on their lazy asses and left you to die at the hands of the rich and the powerful. One would think that the Politicians and CEO's don't have children or grandchildren and if they do they are naive enough to believe that in our country that is being driven down by them their demise will never come because they are wealthy. What a diservice our Government has done us all. Cowardice and Greed rules in America today.China is no more to blame than the people here who buy Chinese goods that once were made here.  
WE BETTER START LEARNING TO SPEAK CHINESE, BECAUSE THEY WILL BE THE CONTROLLING WORLD POWER, AS THE USA IS TODAY, IN ABOUT 20 TO 30 YEARS.  THEY ALREADY OWN QUITE A HUGE SUM OF OUR NATIONAL DEBT. THEY OWN AND CONTROL THE PANAMA CANAL, AND IT SEEMS THAT EVERY ITEM I GO AND BUY IS MADE IN COMMUNIST CHINA. FROM CAR PARTS TO TOOTHPASTE, TO EVERY TYPE OF WAR FARE, INCLUDING NUCLEAR WEAPONS AND STAR WARS TYPE OF WEAPONS, AND WE AND THE ENTIRE WORLD ARE HELPING THE COMMUNIST CHINA BUILD AND BUILD AND BUILD, THAT IS JUST THE TIP OF THE ICEBERG, AND ON AND ON. WE ARE SUPPLYING THE CHINESE WITH THE ALL TYPES OF FACTORIES AND TRAINING THEIR ENTIRE WORK FORCE TO BUILD ANYTHING AND TO TAKE OVER THE WORLD. ONE DAY SOON THEY WILL CALL ON THEIR CHIPS, AND WE AND THE WORLD WILL NOT KNOW WHAT TO DO, BUT LET THEM TAKE OVER. SO HELP US GOD, UNDER COMMUNIST CHINESE RULE.
"Buy American" is just a slogan nowadays. The American worker wants maximum pay at minimum effort, and our economy is based on how much we can accumulate before we finally DIE. You must remember that China is also the most prodigeous producer of bootleg cd's, dvd's, and counterfeit clothing in the World. Copyrights and patents don't mean anything in a country like this.
as long as US consumers reward companies like Wal Mart for rock bottom prices intead of fair prices this will only continue to happen. And when you consider Wal mart alone is responsible for 1 % of our total national GP that is really scary!!
Not sodium hydroxide! you mean they use BAKING SODA? Check your facts as baking soda has ben used for centuries to make bread rise. While Chinese do have quality control problems so does the writer of the article. Maybe they ment sodium chloride? no wait that is salt.
Wal-Mart is the biggest abuser of these cheap exports. Not only does the conumer suffer, but so do the workers of China, Mexico, India.ect....
See "Wal-Mart- the High Cost of Low Prices" it will open your eyes.
Every Nations cuts corners, that's called money first, health second. Paris Hilton and the rest of the rich don't take part in the sacrifices normal people deal with. They preach a mighty thunder of concern about Africa and other poor countries, yet still own million dollar homes and continue to buy useless items.. live like kings and queens, as our children fight wars and protect their home. Rather pathetic..
please buy U.S.A. products please
I am confident that the Canadian pet food company won't be importing ingredients from China, since they voluntarily did the right thing. I believe it's time to rewrite our trade agreements with China.
It seems the global downward pressure on costs has finally breached the food chain.  Heaven help us!
For the record, sodium hydroxide is a relatively common baking ingredient and is not necessarily toxic, depending upon preparation procedures and concentrations.  Can you give us the article source to check out whether or not the bread was toxic?  If it was, I hope the bread is no longer on the shelves.  
If China competed head to head on quality for machine made items (vs. high labor items), there costs would be similar to ours.  Their costs are lower on these items now because issues such as water and air pollution are only beginning to be addressed.  Also their currency is not been set afloat properly. Corporate America and the American Public will sacrifice quality for price every time.
Don't expect the Chinese manufacturers to stop taking shortcuts anytime soon.
Wow, I dont care about what we eat or where it comes from, all I care about is Paris Hilton and what she eats or what she doesnt eat because we live in a shallow society where people care more about some silly socialite then the war or our international food supply!
Stop being racist and blaming it on them. It's our fault in the first place with all those Stupid Walmarts that try to cheat the factories. If we're willing to pay an extra $5 for a $100 set of tires, Then they could make a much superior product. Its a fact of life: you get what you pay for. Also, for the pet food, it's not their FDA, it's Our FDA that's the problem by not inspecting imports, putting our producers at a disadvantage, by not being able to cut corners. So it's not their fault, it's our fault for pushing them to cut corners, and having their government do the work that our FDA should be doing.
I'm in manufacturing, specifically & produce embroidered goods for ad specialty companies and I get the same types of pressure. the answer for me is to draw a line. I know the level of quality I provide my customers and they know the responsiveness of my business to thier needs. Everytime you cave in to those pressures, you create to situation of price competition with your fellow manufacturers. My answer is to aise my price, not a lot but enough to remove those slack customers that would have left anyway. It works well for me & I build loyalty with my best customers.
Sentenced to death?!?!?!?!? DAMN! That is ROUGH!
"these are the types of jobs we are loosing because of NAFTA & other free trade agreements and China could care less about quality control. "

What types of jobs?? Sweat shop jobs? Free trade has little to do with the rapid change of the workforce and the shift of jobs overseas.

The practice of sending low skilled labor requirements to a low cost area has been practiced since the early colonial days and then regionally before that. If you find that you're current job for X amount of money now is being paid 1/2X, it's because their is a large amount of labor available elsewhere and little cost to ship what they make, package or process whether it is small toys or processing you're taxes. There are a lot of business graduates in India and the internet is cheap.

Get used to it and find a skill that is in demand. Do a little research instead of whining.
We need to recognize the American companies who are allowing the Chinese to adulterate our food products and hold their feet to the fire until they clean up their act or bring the process back here where it can and should be carefully regulated.  We deserve to have food products we can trust.    I guess we can thank Nixon for this debacle.
Shop by price?  Wal-Mart?
Somebody is cashing in and it isn't a factory worker.
'Mom & Pop' shops lack the luster of fully stocked shopping aisles and bright florescent lights.
Got an alternative?
Trade agreements are good for a free society. However, I agree with the above(s) that China's QA is probably next to nothing compared to the sophisticated world. I work for a company that out sources, and it isnt a bad thing to share the wealth, but there NEEDS to be a cap, law, or governing bill on the amount of B.S. that we can push in and out of our boarders.
The problem is pervasive
It's soaked in malformation
When the heart of man is sick
It infects every nation
The  United States is the only superpower in the world in a postion to lead the planet to realize humanitys' full potoential or as Winston Churchill put it "the last best hope for humanity" Now let's talk about what China has sacrificed for humanity. We will always be a position of vigilant defense for the sake of humanity, this our charge from God. God Blessed America!
This is clearly our own fault (as consumers). We want junk that we don't need, at prices that are cheaper than the market can support, and look the other way when large corporations support factories that use child labor, unsafe goods, and unsafe working conditions...As long as we get that pair of shoes we've been wanting...for cheap, we don't care. Way to go.
Water mixed with sodium hydroxide, wow, how terrible.
Now, how about water mixed with hydrochloric acid used to rinse ready to eat salads in bags at the
local grocery or, with a different amount of water,
put in swimming pools.  A rather poor example.
I do agree that China has no interest in whether or not products shipped to our country are safe for use. And I do agree "who cares" what Paris Hilton is doing or wearing. We, the American people are in trouble with our current export policy and we need to pay attention and let our Senators and Congressmen know what we will tolerate and what will cost them an election.
As long as Walmart is the juggernaut that drives making all of their products in China, the USA is toast.  The trailer trash that shops at Walmart are the people that allow the Chinese to get away with no quality items that are jeopardizing all of our health and safety.  Walmart shoppers are unAmerican!
Sentenced to death?  Although nice to hear, it is no consulation to those of us how lost our pets to the poisoned food that made it's way into our animals and killed them.  This is just really good to hear that someone is taking responsibility for such a GREAT loss.  
Here you go - China is not a NAFTA member, China has the same problem as everyone else.  When you make product less expensive to produce, you quality will always degrade.  This concept, I'm very sure (North American) big business knows, and has been pressuring factories everywhere for years to make a cheaper product, however unions in our own country have driven up the cost that it is cheaper to produce somewhere else (China) and deliver the product back to North America.  This still has yet to satisfy the consumers need for a yet cheaper product so business sets out to find a even cheaper factory one who probably pays the government to look the other way.  Now, if you really don't want to pay more for pet food, or run the risk of killing your pet, then make your own food. Shopping at a place that pays it's executive staff the equalivate of a small country's budget is going to make the problem go away.

There's power in numbers, ask the cold virus.
Recalls and bad products are also from manufacturers here in the USA. Diamond Pet foods and Natures Recipe Pet food had recalls that killed pets. These were in the last 12 years and were made right here in the US. You probably didn't even hear about those. Science Diet killed Cats from lack of Taurine in their food. Did you notice? There are just as many shoddy manufacturers here as there are in China. I spend 3 months a year over there and have seen factories that are state of the art. I've also seen dumps I wouldn't buy anything from but I've also experienced the same here. Labor may be less over there but most factories house the workers, give them 3 meals a day and provide medical benefits. I've opened my own new factory there and know first hand how "cheap" that labor is when you figure in all the added expenses. The Chinese workers are happy and take great pride in both their work and their country. It's media attention that drives all of this. A few years back was the summer of Shark attacks. It was in the media daily. It turns out that it was an average year for Shark attacks. The media just sensationalized the heck out of it. People that chime in with their uninformed responses are as bad as uninformed voters.
Well it's about time. Good food cost money, Cheep food cost lives. Here and in china, mexico, agentina My advice is to get to know a friendly famer or farmers market in your area and buy fresh buy local Because the news on imported food will only get worst.
We must stop trade with China until they "get" that the USA will not import from them again until they have Quality Control. We need a new President who is aware of this type of globalization breakdown. 3rd world countries coming up too fast want just what we American's want -PROFIT! However, America must lead the way, but we are at fault too. Until America can quell it's greed and the desire for cheap products, we will pay for it with our lives. Cutting the bottom line, is capitolism, making a profit, using cheap labor, is the acceptable way today. There is no integrity and honor among theives. I say if you don't have ethics about products we use, eat, and serve our animals, then we can no longer import your products into our Country. If we start with demanding China's products be of the highest quality, perhaps China will be forced to improve the treatment of it's citizens for the better as the next step toward their lack of human rights issues, which is another reason we should not be doing business with them. America needs to lead, not just blow smoke around the globe.  
To the author:

Sodium hydroxide (or lye) is commonly used in baking soft pretzels and other baked goods and has no adverse health effects at the dilution commonly used. Do your research before you save the world...
I now find very difficult to find any product that isnt made in china...if we. as a nation start a movment to ban goods made in china and demand gods made here in the u.s. then you will soon see the chinese take notice and start to improve the quality of their products
Even with cheaper production, do you know that most prices have held steady or decreased slightly (-10-20%).  The gross profit margin of some of these companies is obscene. Take Colgate for example, their gross profit margin is 57%. That means for every dollar they make, 57 cents goes in their pocket.  Accounting for r&d, marketing, etc. these companies still have net margins above 20%.  They can spare or have the option of sparing r&d and reducing marketing costs and increase their net profits.  The FTA destroyed the Toronto & area manufacturing economy and NAFTA is now destroying what's left of Canadian & US manufacturing because some CEO says its for their shareholders rights plan.  Bulls--t.  Its all about their own pockets and they just don't give a damn about the local workers or local economies in Canada, U.S. or Western Europe.  The contract plants that are being used to outsource manufacturing in North America have margins of 5% to 9%.  This is not enough to maintain these facilities let alone have any capital for expansion or renewal.  We are letting our foolish leaders run our economy into the ground.  Just wait and see...this happened in Germany in the 1920's with a devastated economy.  They got Hitler from these ashes who then caused a lot of pain and suffering.  We must be prepared!!  And don't say that I didn't Warn You!
you get what you pay for or i'll sell you what i can get away with till i get caught.
TONY CHI: don't you think it is up to the producer to insure that his product is safe before the buyer finds out the hard way that it is not?You want us the buyer to spend the money to prove that an import is safe to buy.When it should be up to them to make sure that we (the buyer) are safe. That would insure that we will continue to buy from you.As far as i am concerned if we get an import from whoever that is unsafe and is proven to be done on purpose we ban the company for ever.Do you think they would show more concern then.As for an American company doing something that is as far as i am concerned criminal like poisening our pets and us we do have a court system to deal with them. Who do you take to court in china???It is also the responsability of the importers to check what the hell they are selling to us.Putting a guy to death is a little harsh but a goo long jail sentence would work for me.The exporters are being named as culprets but the importers should be held to account in a harsher light. they brought it here and they should take the fall. I don't care where they got it.they are the responsible parties who should know what they are selling.We talk about walmart as if they are the only people to import from china.Well let me tell you what next time you are at the mall just walk in to some of the high end stores and look at labels;you are in for a shock.As for American companies wanting price breaks the word no comes to mind, their is a point of no return and if you can't make a profit without killing someone then you are better off just sayin NO.


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